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Technical Support
- Browser and Operating System Requirements
The training can be accessed from any device (i.e. phone, iPad, PC, etc.) using all modern browsers. - Adobe PDF Reader. PDF files are used in many of our classes. If you don't have a PDF reader on your device, install the free Adobe PDF reader before you begin.
- Enable JavaScript and Allow Pop-ups
To use our courses, configure your browser to enable JavaScript and allow pop-ups.
Check to see if JavaScript is enabled on your browser here:
www.enable-javascript.com - Clearing Browser Cache
At times you may need to clear out your browser cache to ensure you are looking at the latest version of a website. Follow the link for browser-specific steps to clearing out your browser cache. - Our courses are best viewed using Internet connection speeds equivalent to broadband (Cable, DSL, etc.) or faster.
- Some courses include video and audio components. Check your speaker volume to be sure the volume is at an appropriate level.
Technical support for training
Submit a support request
If you have any questions or are having issues accessing or viewing any of the MindCross online training courses, please submit a support request or give us a call. Someone will respond to your request within 24 hours.
Submit a support request
Need information about your environment?.
For addition information about your user environment, please go to our environment info page.
If you've been asked to send us environment information, copy and paste the information from that page.
Quick Steps to Getting Help
- Review the Technical Requirements Review the FAQs Submit a support request