Purchasing Process

Payment options

We offer multiple ways to purchase a course. To pay online, click the Pay with Amazon button. When you click the Pay button, you will be sent to Amazon where you can complete the course purchase.

Give us a call to pay by phone or to discuss other payment options.
304.725.2617

Amazon Payments

We use Amazon Payments for payment processing. During this process, you will have to create an Amazon account if you don't already have one. Amazon Payments accepts Visa, Master Charge, Discover, or American Express. After you set up an Amazon account, you can continue with your purchase.

Some important things to know about the checkout process:

• After you complete your purchase, you will receive a confirmation notice directly from Amazon. Note that the credit card transaction will be listed as MindCross Training.
• Once you purchase your first course, you can purchase all subsequent courses simply by clicking the "Purchase" or "Pay Now" button and signing into Amazon.

For more information, visit Amazon Payments.

Coupon Codes

Certain organizations and individuals are entitled to discounts in the form of coupon codes. You must use these coupon codes during the checkout process. No refunds will be issued after the fact.

In addition, you will sometimes see specials available on our website, in which case we will provide the coupon codes on the WeTrainAdjusters website. Again, these coupon codes must be used during the checkout process, not after the fact.

Login Information for Online Courses

After you have completed your purchase, you will receive an email from Amazon confirming your purchase as well as an email from MindCross.com containing instructions and your username and password for accessing the course. Once you receive the notification email, you can access the online course(s) any time for up to 60 days. You should receive this email shortly after purchasing the course. If you do not receive the email, please check your Spam folder as emails will sometimes get blocked. If you do not receive the course notification submit a support request.

Cancellation and Refund Policy

We guarantee the training services available from MindCross Training. If you are not completely satisfied, we will make every reasonable effort to fix the problem and come to a mutually agreeable resolution. Our goal is 100% customer satisfaction.

With that in mind, please note that refunds for the Florida PPIA Licensing and Designation course will not be issued once your course information has been uploaded to the State. You can cancel your order for this course any time prior to this.

Getting a Receipt for Your Order

After your purchase, Amazon will automatically send you a receipt for your order. If you need a receipt at a later point in time, you can simply go to Amazon Payments and login. All your orders and transactions will be displayed.